About ClaimWatch Find out about ClaimWatch and how it can benefit your company.
About >
ClaimWatch is an online job tracking system which the bodyshop updates as vehicles move through the repair process. The system requires minimum input and jobs can be moved forward to the next repair stage by a single click in the status of repair column. This automatically generates and updates both customer and work provider webpages, and customers can also receive text messages on their mobile phones.
The bodyshop can use the on-screen repairs list as a 'work in progress' list and is therefore able to monitor workflow more efficiently. Everyone is kept informed and customer care levels are greatly enhanced.
Notification > Customers are kept informed of their vehicle's repair progress via text messages, emails and a personal webpage.
Work providers can also monitor the status of their insured vehicles and check remaining bodyshop capacity and courtesy car availability.
User-Friendly >
ClaimWatch is extremely user-friendly and quick to update. The unique benefit is that customers and work providers can view the repair information in real-time on customised webpages, thus eliminating unnecessary phonecalls.
Customer screen >
This is the screen the customer sees when they check the progress of their vehicle.
Further Information >
To view a brief overview about ClaimWatch click on the Flash walkthrough link below.
Alternatively, you can download the user manual (1.3mb).
