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> ClaimWatch set to revolutionise marketing opportunities with online video streaming
ClaimWatch is revolutionising the way repairers reach potential customers with the introduction of online video advertising, (i.e. video streaming / downloading movie images from the internet) within its award-winning web based repair tracking system.
Read the full press release
> Launch of ClaimWatch V 2.7 heralds new era of bodyshop communication
ClaimWatch Ltd has just launched Version 2.7 of its award winning ClaimWatch® package. This free upgrade, the thirteenth in the five years since ClaimWatch was launched, focuses on the way bodyshops communicate with their customers.
Read the full press release
> Highway launches ClaimWatch online vehicle repair tracking service
Leading motor insurer Highway has teamed up with ClaimWatch to launch a joint-branded online vehicle repair tracking service. Highway ClaimWatch allows customers to track the status of their repair online and it will also advise if the vehicle is a total loss.
Read the full press release
> ClaimWatch launches Version 2.6 with a focus on customer feedback
ClaimWatch Ltd is launching Version 2.6 of its award winning ClaimWatch® package on May 2nd - the twelfth upgrade in the four years since ClaimWatch was launched. In line with the industrys growing emphasis on customer care, this latest set of user enhancements focus on the importance of communicating with customers, harnessing customer opinions and using the information to improve business operations.
Read the full press release and the full release notes
> ClaimWatch recruits Gary Brench to continue its drive towards insurers
ClaimWatch Ltd, creators of the ClaimWatch web based tracking system, has appointed Gary Brench, formerly MMA Insurance plcs Chief Engineer, to support their ongoing work with the insurance industry. Gary joined ClaimWatch on March 1st and is focussing on introducing more insurers and repair networks to the benefits of ClaimWatch.
Read the full press release
> ClaimWatch Ltd signs contract to provide Call 24-7 repairers with ClaimWatch®
ClaimWatch Ltd has signed a contract with Call 24-7, the Stockport based national claims outsourcing company, to roll out its award winning ClaimWatch® package to the 158 bodyshops in the Call 24-7 repair network. ClaimWatch has already started to build the network and the first stage will be completed by the end of August.
Read the full press release
> New system training online booking available
As part of our ongoing commitment to ensure ClaimWatch users get the most from their systems, we are now providing a facility for bodyshops to book additional training sessions, online. The current free 1 hour online training session offered with all new systems, can also be booked online.
Read the full press release
> Call 24-7 signs up ClaimWatch® for the whole network
ClaimWatch Ltd has signed a contract with Call 24-7, the Stockport based national claims outsourcing company, to roll out ClaimWatch® package to all bodyshops in the Call 24-7 network.
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> Well done Just Car Clinics
All of us at ClaimWatch were thrilled when one of our clients, Just Car Clinics (JCC), won the prestigious Customer Care Award at Bodyshop Magazine's Industry Awards.
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> ClaimWatch improves its SMS texting offer
Following customer feedback, ClaimWatch Ltd has made changes to the default SMS programming on its ClaimWatch system, enhancing it so that all motorists using a ClaimWatch garage for their body repairs will automatically receive five standard text messages at key stages throughout the repair process.
Read the full press release
> ClaimWatch reaches the Finals for 'Product of the Year' 2005
Bodyshop Magazine has recently notified ClaimWatch that it has been selected as a Finalist in the Awards category 'Product of the Year'. The winner is to be announced at the Industry Event at the Novotel Hotel in London on September 15th 2005.
> ClaimWatch launches Version 2.5
ClaimWatch Ltd has just launched Version 2.5 of its award winning ClaimWatch® package. This free upgrade is the eleventh in the three years since ClaimWatch was launched and the enhancements it incorporates further broaden the scope and usefulness of the ClaimWatch system - making it an even more essential tool for modern bodyshops of all sizes.
Read the full press release and the full release notes
> ClaimWatch® 'Starter' launched for lower volume bodyshops.
In response to growing interest from lower volume bodyshops, ClaimWatch Ltd has introduced ClaimWatch® Starter. Designed to offer all the benefits of ClaimWatch at a more than competitive price, Starter gives smaller repairers all the repair tracking and SMS benefits of ClaimWatch for just 50% of the standard price!
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> Just Car Clinics chooses ClaimWatch® vehicle tracking system
ClaimWatch Ltd is delighted that Just Car Clinics, the UK's second largest branded chain of bodyshops, has decided to install the ClaimWatch system at all 13 of its branches across the Yorkshire, Lincolnshire and Nottinghamshire region. This success confirms ClaimWatch's place as the leading communication and tracking tool for the collision repair industry.
Read the full press release
> ClaimWatch servers upgraded
ClaimWatch are delighted to announce that with the recent rapid increase in activity of the system by both Repairers and Work Providers, we have upgraded our servers. The upgrade will ensure that continued performance, reliability and security expectations are met.
> ClaimWatch v2.4
ClaimWatch Version 2.4 has been launched with even more user-friendly enhancements. The upgrade has focussed on three key areas: courtesy cars, customer tracking and repair updates provision. Read the press release and the full release notes for v2.4.
> ClaimWatch at Bodyshop Live! exhibition
See ClaimWatch at the Bodyshop Live! exhibition on Sat 25th Sept where we will be demonstrating the very latest version, v2.4, and take advantage of our generous special offer*. We are offering 1000 free SMS texts (retail price £100.00+VAT) plus a free month's licence fee (retail price £95.00+VAT) - together worth £195.00+VAT - for every bodyshop that signs up for ClaimWatch at the Bodyshop Live! event.
*Offer is limited to the duration of the exhibition, to individual bodyshops or bodyshop groups. Offer also applies to ClaimWatch resellers at the event, including Byteback AutoGenius Vision and Swift ClaimWatch.
> ClaimWatch and EMACS now seamlessly linked
ClaimWatch is now fully integrated with the EMACS bodyshop management system. The comprehensive link has been rigorously tested during a successful six-week pilot across three test sites and is now available to all bodyshops using the EMACS system.
> Click here to read the full press release
> ClaimWatch v2.3
ClaimWatch v2.3, released on 24th May 2004, includes sponsored links and multiple auto text messages and emails. Other new features include customisable repair stage names and comments, default screen ordering, amd a "Send comment as SMS" facility on the update screen. Read the full release notes for v2.3.
> New seamless link for ClaimWatch and Bodyshop Direct
ClaimWatch is pleased to announce that it is now fully integrated with Brown Brothers' Bodyshop Direct software. The system is available to all bodyshops using version 63c and above of Bodyshop Direct.
> Click here to read the full press release
> ClaimWatch v2.2
The latest version of ClaimWatch, available from February 16th 2004, has many improved features including a fully customisable main screen, pre-booking for jobs and courtesy cars and hit counts for customers and work providers. Read the full release notes for v2.2.
> MMA choose ClaimWatch to help deliver an integrated claims solution for its customers
MMA Insurance plc (MMA), the intermediary-only insurer, has recommended the ClaimWatch® system to its repairer network.
> Click here to read the full press release
> ClaimWatch v2.1
The latest version of ClaimWatch, available from December 1st 2003, has many improved features including the operative currently working on the repair, customisable advertising messages on Customer Tracking Pages, SMS and email tracking and fields to record job and estimate reference numbers and repair notes. Read the full release notes for v2.1.
> Sussex Innovation and Business Development Award
Against strong competition from businesses across Sussex, ClaimWatch was awarded Runner-Up at the 2003 Sussex Business Awards. Read about the Sussex Business Awards or view the award.
> Automatic updating from other computer systems
We have created an interface using XML technology which allows other applications (such as estimating and management systems) to automatically update ClaimWatch. By accepting data from other systems, we aim to eliminate double-keying and reduce unnecessary administration for bodyshops. For information about integrating your computer system using the ClaimWatch XML API, please contact us.
> New look ClaimWatch
We have developed an even easier to use, new look for ClaimWatch. The screens are clearer, there are more menu options and there is a handy toolbar with shortcuts to commonly used features. To see a screen shot of the new look repairs list click here or to request logins to the demo site please contact us.
> ClaimWatch joins forces with Audatex
Estimating and claims solutions provider Audatex has joined forces with softwarehouse ClaimWatch Ltd to offer AudaTrack, a web-based tracking system that enables bodyshops to save time by communicating repair status data to motorists and work providers, on-line and via text messaging and e-mail.
> Click here to read the full press release
> Work provider job uplifts
We are currently working on new uplift functionality allowing work providers to automatically transfer new jobs to the bodyshop via ClaimWatch. The prototype can be viewed in the demo site and is intended for future versions of ClaimWatch. If you are a work provider and wish to communicate more efficiently with your repairer network, please contact us.
> Version 2.0
Less than a year after the launch of ClaimWatch, Viccari Wheele is introducing the next generation of the system, ClaimWatch v2.0. The upgraded system, available from June 2nd, sees several major changes to the operating system and reflects the increasingly sophisticated demands of ClaimWatch's targeted users.
> Click here to read the full press release
> ClaimWatch CV
Viccari Wheele has followed up the success of its ClaimWatch system with the launch of ClaimWatch CV®. ClaimWatch CV is based on the original ClaimWatch but has been adapted to the meet the specific needs of the commercial vehicle sector. It includes newly designed graphics and a comprehensive commercial vehicle database.
> Click here to read the full press release
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