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New seamless link for ClaimWatch and Bodyshop Direct
ClaimWatch Ltd is pleased to announce that its award-winning ClaimWatch® Package is now fully integrated with Brown Brothers' Bodyshop Direct software. This easy to use, web-based tracking package enables insurers, bodyshops and customers to monitor the repair status of their vehicle(s) twenty-four hours a day, seven days a week, improving efficiency and customer care benefits.
The system is available to all bodyshops using version 63c and above of Bodyshop Direct. It features SMS text messaging, the facility to pre-book jobs and courtesy cars, customer contact diary and a 'one-click' operation to update the repair status of a vehicle. In the two years since it was launched, it has gained widespread acceptance in the bodyshop industry and has recently started to gain recommendations and mandations from insurance companies.
Ian Fryatt, general manager, Commercial Services, Unipart Automotive's Crash Repair Division, and spokesman for Bodyshop Direct, says: "We're delighted that all Bodyshop Direct customers will now have access to ClaimWatch. This link undoubtedly adds value to Bodyshop Direct by providing its users with a proven online communication tool that gives efficiency and timesaving benefits."
Steve Wheele, joint managing director of ClaimWatch, adds: "ClaimWatch has already tracked the repair of more than 30,000 vehicles and its integration with Brown Brothers' Bodyshop Direct software is testimony to the accident repair industry's growing acceptance of the benefits of the ClaimWatch technology. We're very pleased that this seamless link is now in place and we're confident that it will become a favoured and valuable addition to Bodyshop Direct users."
For further information about ClaimWatch please visit www.claimwatch.co.uk or call 01273 244090.
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For further press information please contact:
Gill Nichol
Mosaic Communications
T: 020 7249 3486 / 07956 414371
F: 020 7249 2377
E: gill@mosaiccommunications.co.uk
Notes to editors
ClaimWatch:
ClaimWatch is a simple-to-use system backed up with sophisticated technology. In essence it works like this: as soon as a vehicle to be repaired enters the bodyshop, all of its details are entered onto ClaimWatch and these are updated as the car moves through the repair process. The policyholder is given a secure ID number to enable the customer to access ClaimWatch and view the progress of his/her vehicle, whilst the insurer/work provider can view the repairs by logging onto password-protected web pages in ClaimWatch.
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