For the

"The ClaimWatch team are only a phone call away and their support and dedication gives us great confidence"

Scott MacDonald, Customer Services Manager, John Martin Group


ClaimWatch is an online job tracking system which the bodyshop updates as vehicles move through the repair process. The system requires minimum input and jobs can be moved forward to the next repair stage by a single click in the status of repair column. This automatically generates and updates both customer and work provider webpages, and customers can also receive text messages on their mobile phones.

The bodyshop can use the on-screen repairs list as a 'work in progress' list and is therefore able to monitor workflow more efficiently. Everyone is kept informed and customer care levels are greatly enhanced.


Pricing for Bodyshops (1 year contract)

Set up fee (per system)

Single repairer
£125.00 pcm, Texts 10p each

Bodyshop Group
£95.00 pcm, Texts 8p each

Large Group rate
£75.00 pcm, Texts 8p each

Video streaming / upsell videos (for tracking pages)
£25.00 pa

All prices subject to VAT

Key features

  • Vehicle repair tracking
  • Courtesy car tracking
  • Personalised customer webpages
  • Work provider access to repair information
  • Customers informed by SMS and email
  • Additional customised SMS and emails
  • Work in progress at a glance
  • Online T-Card system
  • Customer contact diary
  • Reports and statistics
  • Repair audit trail and archives


Order Form PDF
If you'd like to order ClaimWatch, click here to download our Order Form in PDF format.